Please make sure to verify all delivery information is accurate and error free. All sales are final. However, if you have special conditions and wish to return the product(s), please contact A.M IDEAS before returning any items. Our email address: hello@amideas.com


Crafted Items

All products have been processed manually and any irregularity is to be considered an intrinsic characteristic. All weights and measures are approximate. We make every effort to make sure all products are of the highest quality. 
 

Colours

Rush grass is a natural material, no two blades of grass will have the same colour, hence product colour tints will vary. This is considered the inherent nature of the material.

We do our best to display as accurately as possible the colours of our products that appear on the Site. The actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate. 


Return Conditions

All sales are final. However, if you have special conditions and wish to return the product(s), please contact A.M IDEAS before returning any items. You may return the product within 30 days of delivery. A.M IDEAS retains the right to decide which conditions are eligible for a return. The product must be unused and in the state you received them. If the product is ruined or used, it can not be returned and/or refunded. 
A.M IDEAS will make a refund for eligible returns.  


Returning A Package

If you are eligible for a return, make sure to include contact information with the return and please provide us with a tracking number. A.M IDEAS suggests you get a receipt and a package ID from the return delivery service, as it makes it easier to follow the return shipment if needed. Please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Return postage and custom fees for the package must be paid by the customer. 



All enquiries can be directed to: hello@amideas.com